RETURNS POLICY

You have 14 calendar days to make your return from the delivery of the product.

To request a return you can do it from your customer account. Enter the details of your order, select the model to return and write the reason. Click on the red button REQUEST A RETURN and we will receive the information automatically. As confirmation, you will receive an email.

If you have any doubts, contact us by email info@eli1957.com or Whatsapp 629 660 435.

Once the product is received at our facilities, it will be reviewed and if it has not been used we will proceed to refund in the same way that the customer paid for it.

In orders of peninsular Spain, ELI1957, recommends that, in case of doubt in the size to select footwear, the consumer acquires several of them, being entitled to request a refund within the established period of 14 calendar days, as set out above. Only in these cases - purchase of several sizes of the same product with identical characteristics in the same order, with shipping and return in mainland Spain -, the consumer will not bear the cost of return, assuming the same ELI1957.

See our Terms and Conditions